Thursday, July 2, 2009

Kudos to Costco - cookie recall

Kudos to Costco because they sent me a voicemail and a letter telling me to bring back the raw Toll House cookie dough!

No questions asked, they just took it back.

I've never been pursued this much for a refund, but I now have a lot of confidence in the "system" Costco uses for their logistics and customer tracking.

Plus, I now have $7.99 in my pocket and I had eaten a batch or two of cookies from that big raw cookie dough tube. So, it was a win-win.

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